
Did you know that currently, more than 50% of Starbucks loyalty members are mostly at the Gold member level?
Starbucks coffee gold membership has become such a powerful status symbol that it doesn't seem cool not to whip it out at the Starbucks checkout and even more so among Asian 'Millennials', where almost 60% of the world's 'millennials' live.
And Starbucks cards are also available in digital form too. Starbucks creates digital payments for a cup of coffee without the hassle of coffee drinkers simply scanning the barcode of their Starbucks card from the mobile app to the device's POS system, and voila!! No more fumbling for cash from the wallet, typing something, no more even the hassle of removing their physical card from the wallet!
A tiered loyalty gamification system, where members must gradually progress to higher levels to achieve greater rewards and benefits, adds a fun element of gamification to their shopping process.
With the My Starbucks Reward application, this program uses a milestone system, where customers collect points for bigger and bigger rewards every time they make a purchase.
Another way to keep users interested is to show their progress towards the next level. When interacting with the app, they are told that they are, for example, 70% of the way to the next finish line to get the reward they want.
Also read other articles, how about it Nike's digital strategy uses the implementation of gamification and loyalty programsalong the consumer's user-journey.


