
How does Nike reach more than 200 million fans every day in interactive dialogue without having to rely on mega-events like the World Cup?
Nike realizes that their biggest market consists of young people aged between 15 and 25 years, who spend 20% more on #Nike brand sports needs than other age groups. Generation Y customers who are digitally savvy don't pay attention to big media and monologues like TV. They look for brands that offer constant innovation, not just the same old offerings over and over again. Nike realized that it needed a new approach to reach this digital audience.
#Nike's new approach – leveraging #data for #consumerinsights, and creating a diverse, social and engagement-oriented #Digitalstrategy, using a combination of #technology innovation, #dataanalytics and social media engagement to reach this digitally savvy audience, since 2010.
Nike doesn't fight for exposure or attention, and is fully aware that #digitalmarketing is about building conversations, not monologues. Nike decreased its spending on TV and print advertising by 40% between 2010 and 2012 – but continued to increase its marketing budget annually to $2.4 billion starting in 2012.
By moving from the community through Nike #FuelBand, this community creates an incredible volume of data, which Nike uses to track behavior, create an online space for Nike fans, and build meaningful relationships between the brand and its customers.
Nike reaches more than 200 million fans every day in interactive dialogue.
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