
The purpose of a business website is apart from providing information about products or services, of course it is also to direct visitors to actively do certain things that aim to benefit the business. For example, after viewing website content, visitors immediately make a purchase, register to become a member, or subscribe to the services offered. This is referred to as conversion. The number of active visitors you have divided by the total number of visitors shows conversion rate your website. The higher the number conversion rate the better it is, meaning your business website is functioning effectively. Average value conversion rate in the industry is currently at 2.35%.
Conversion Rate is very useful as a parameter to determine the effectiveness and level of success of your business promotion. If a website focuses on increasing numbers conversion ratethen profits also continue to increase. For example, 1000 visitors to your website a month conversion rate at 4%. This means you have got 40 new customers just through the website alone! To hit the numbers conversion rate of course must go through various processes trial and error, observation, research, and creativity. Several factors influence the amount conversion rate and its benefits in online business include the following:
Landing Page
First impressionsbecomes an important factor for level conversion rate. If the front page is untidy, difficult to read, and distracts customers from the product/service being sold, it is almost certain that potential customers will leave your website within a few seconds and look for another website that is more comfortable to look at.
Promos / Offers
Offers have a big role in creating a psychological effect that encourages visitors to feel compelled to make transactions right away on your website. Show the advantages and benefits they will get and the disadvantages if they miss out.
Ease of Payment Process
Many prospective buyers cancel transactions because the payment process is long and complicated so it feels like a waste of time. Make sure the transaction process on your website is concise, easy and simple.
Help Features
Assistance will be a plus point that can increase purchasing potential on your website. If you can't provide the feature yet live chat, you can create a FAQ page (Frequently Asked Questions) or direct visitors to social media brand.
If you want conversion rate Your business website is getting high numbers, start paying attention to the factors above and see the development. The process may not be short, but you will learn about the characteristics of visitors which will become data for your online business in the future.


