
In the previous article we learned about Conversion Rate starting from the definition, how to calculate, and its function to measure the level of effectiveness of business promotions. This time we will discuss how to optimize the conversion rate of website visitors. The main goal of Conversion Rate Optimization is improving traffic conversion rate which already owned with assets that already exists. Optimization is a process that is carried out continuously because there will always be things that can be improved when we run a business.
The first step that must be taken is to determine goals and targets for a certain period of time. Once you have a goal you want to achieve, collect data for analysis. Don't use assumptions when making decisions. Use relevant data so that the decisions taken are right on target. Summarize everything that has been tried on the website and see which shows the highest success rate based on existing data.
The key to success Conversion Rate Optimization is using relevant data to develop an appropriate formula. Identify what makes it conversion rate down and find out what works to increase conversion value. Then formulate a hypothesis as to why this could happen and look for a solution. The results of this hypothesis will be the basis for making decisions so that they must be made in accordance with the initial objectives. Make sure the hypothesis is something that can be done and the level of success can be measured.
Use hypotheses and data to create some appearance and feature variations which will be tried to be applied to the website. These experiments require time to design and run to obtain valid results. After several trials, monitor the results and choose the variation that shows the best results. Some examples of variations that can be tried are as follows:
Create a CTA (call to action) in the form of short, clear and interesting sentences. Visitors click on CTAs in written form more often than CTAs in image form.
Add lead flow in form pop-up to attract attention and offer promotions.
Perform A/B testing on landing pages to determine the best design.
Add a shortcut feature which when clicked will automatically direct visitors to contact you via WhatsApp or email.
Optimize blog posts that have lots of visitors and interaction.
There are many other variations you can try according to the website model and type of business you run. Experiment periodically and monitor the results regularly to find the right formula for improvement conversion rate. After success and sales figures continue to increase, continue to innovate and set new, higher targets. Improve conversion rate requires dedication and patience, but the effort is commensurate with the results and understanding gained.


