
DHL wants to be a key actor in the ecosystem as a new wave of eCommerce businesses begins to emerge.
Initially, DHL operated with a traditional system developed by their own internal team. However, with the emerging #eCommerce disruption and growing logistics network, DHL needs scalable, robust and adaptive #technology solutions in their digital transformation, fulfillment and warehousing processes.
With these clear goals, DHL needs to have:
1. Operational Scalability
DHL needed a platform that would allow them to manage their massive picking, packing and shipping operations from their network,
2. eCommerce integration
DHL's main customers are sellers on eCommerce marketplaces such as #Shopify and #Magento. Therefore, it is important for DHL to have an integrated system with important players in the existing digital commerce ecosystem.
DHL can significantly streamline their fulfillment operations in Singapore with an e-commerce consolidation platform. Separate flows for processing B2B orders and B2C orders were created to simplify DHL operations.
They were able to save a significant amount of integration costs due to the new technology system that integrates with a number of web store builders such as Shopify, Magento, WooCommerce, and several global eCommerce marketplaces.
How to know how to implement cloud warehouse and fulfillment which is connected to all marketplaces in Indonesia for regional expansion of your business.


