How Can Marketplace Integration Applications Help… | YOKESEN

How Can Marketplace Integration Applications Help Online Businesspeople?
aplikasi integrasi marketplace

For an online businessman, of course he hopes that the online shop he manages is always flooded with orders and can provide the best service to customers. Moreover, reports from Facebook and Bain & Company show that more than 70 million people in Southeast Asia have shopped online during the Covid-19 pandemic. 

But have you ever imagined that one day online stores will be flooded with orders and lots of chats will come in from every marketplace? Where do you think online shop owners should reply to chats first and how much time should be spent so that all orders can be processed?

Another problem often experienced by online business people is that they often forget to update stock in each marketplace because they have to manage so many online stores. Especially if you have to open the marketplace one by one to change the stock of goods.

Imagine if the problems above had to be experienced every day by online business people, starting from replying to long chats because they piled up from each marketplace to stock of goods that had not been updated. This will certainly have an impact on store performance and poor customer service.

So how can marketplace integration applications help online business people? If discussed from its definition, integration means connecting. Meanwhile, the marketplace is a place where sellers market their products online. In short, through the marketplace integration application, business activities from all marketplaces will be connected and managed in one dashboard.


For example, if an online business owner has 50 orders in marketplace X and 50 orders in marketplace Y. Of course the business owner has to process them one by one and it takes quite a lot of time and energy. However, by using the marketplace integration application, all orders and chats from each marketplace can be monitored and processed from just 1 dashboard. So you don't have to bother going in and out of each marketplace and save more time.

Interested in using a marketplace integration application to run your online business?
Don't forget to also read other articles about marketplace integration omnichannel solution and multiplatform in improving data integration. 


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